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How to Complain | Where to Complain | Who Can I Complain to | How Can I Complain?


  • Ever received extremely poor quality customer service that you have been left thinking how to complain?
  • Have you paid out good money for a product or a service that is not fit for purpose, and wanted to find out where to complain?
  • Have you discovered that technical support is less than willing or able to help you and you wonder who to complain to?
  • Has the Manager you asked to complain to, failed to return your call as promised?
  • Ever been kept hanging on the phone for ages and still can't get through to make a complaint?
  • Have you been connected to 'off-shore' call centre, where the agent doesn't understand you and there is no one to complain to?

If any of this sounds familiar, then Complaints Factory is the place for you!

At Complaints Factory you can 'let off steam' by posting your consumer complaint, online! All complaints are sent to the organisation concerned and posted automatically to our Facebook and Twitter pages. We also post complaints on the social networking pages of the organisation to attract even more publicity.

Complaintsfactory.co.uk is not just about giving you the opportunity to complain about a company that has let you down. You can learn how to complain, where to complain, who to complain to on the site. You can post complaints about your local council, a government department, local train and bus operator, school, health service or any other organisation you feel may have provided you with poor goods or services.

Get it off your chest and post your complaint right now! It will make you feel better and believe it or not, it may help the subject of your consumer complaints to improve the products and services they provide too!

Company/Organisation : The British Business Directory
Complaint Title : No refund, STILL, after two months

Organisation complained about : The British Business Directory | User Name: T.Bishop | Town: Carms
Company/Organisation : Lakeland Leather Ltd
Complaint Title : Terrible Customer Service

Organisation complained about : Lakeland Leather Ltd | User Name: Cookie | Town: Milnthorpe
Company/Organisation : noisette cafe noisette cafe
Complaint Title : Bad behavior of the manager/owner with staff and customers

Organisation complained about : noisette cafe noisette cafe | User Name: S_star.dust_t | Town: london
Company/Organisation : Keates of Witney
Complaint Title : Poor customer service

Organisation complained about : Keates of Witney | User Name: Emilywil68 | Town: Carterton
Company/Organisation : O Neils Decorating Centre
Complaint Title : NO Customer service

Organisation complained about : O Neils Decorating Centre | User Name: Jasper54 | Town: Middleton
Company/Organisation : FURNITURE IN FASHION
Complaint Title : Never received goods ordered, emails being ignored

Organisation complained about : FURNITURE IN FASHION | User Name: Pwincess | Town: earlsfield
Company/Organisation : Fossil UK
Complaint Title : Appaling Customer Service

Organisation complained about : Fossil UK | User Name: Sassues | Town: salford
Company/Organisation : Hostgator
Complaint Title : Hostgators Dubious Sign Up Strategy

Organisation complained about : Hostgator | User Name: Blackbess | Town: London
Company/Organisation : Premier Inn
Complaint Title : Customer Service not reponding

Organisation complained about : Premier Inn | User Name: Robertpowell | Town: Stafford
Company/Organisation : Pixmania.com
Complaint Title : Worst Ever Service

Organisation complained about : Pixmania.com | User Name: Richard Turner | Town: Mexborough
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